Frequently Asked Questions
Everything you need to know about the Rove Costco Next experience
How does the Rove Costco Next program work?
Rove Costco Next offers Costco members exclusive pricing on our premium home furniture. Members select their items on our dedicated portal and complete the purchase directly with Rove using their Costco membership for verified savings.
What are your shipping and delivery options?
We offer several white-glove delivery options and standard shipping. Delivery timelines vary based on your location and item availability, but most in-stock furniture arrives within 2 to 4 weeks.
What is the return policy for furniture purchased through Costco Next?
Items purchased through Rove Costco Next are subject to Rove’s specific return policy. We offer a 30-day return window for most items in original packaging, though some restocking fees and return shipping costs may apply.
Are the products covered by a warranty?
Yes, all Rove furniture comes with a comprehensive limited warranty covering manufacturing defects in materials and workmanship. Specific warranty lengths vary by product category, such as upholstery, wood frames, or outdoor sets.
Can I request fabric or material swatches before ordering?
Absolutely. We recommend ordering our complimentary swatch kits to ensure the color and texture of our premium fabrics and finishes meet your expectations before finalizing your furniture investment.
Is assembly included with my furniture delivery?
If you select our White Glove Delivery service, professional assembly and packaging removal are included. For standard threshold delivery, some light assembly may be required using the included tools and instructions.